On-demand car servicing application

Authors

  • Zeynep Sagir
  • Anela Coković
  • Erna Berbić

DOI:

https://doi.org/10.59380/crj.vi1.5103

Abstract

The majority of people, in our today’s fast-paced world, find it difficult to book a suitable date and time for their vehicle to be serviced/repaired that fits their overly tight schedule. Keeping in mind that in order to get their vehicle repaired, the client has no other option but to bring their vehicle to the mechanic on their own and figure out how to pass the time. They may either wait till their car is repaired or return home or to work whilst also determining their travel choices. Exactly these issues generally postpone regular car servicing, which may lead to an increase of unmaintained vehicles on the road, causing additional traffic problems e.g., car accidents. The aim is to build such an application which will provide car owners with a convenient, time-saving and personalized car servicing experience, aiding them in preserving the quality and longevity of their cars. The application eliminates the necessity for customers to drive their vehicles to a certain location by enabling them to arrange a service that is suitable for them. The application will assist service providers in improving their customer service through two software versions. The first is a web-based version for administrators, allowing them to manage bookings and add or delete services. The second version is a mobile application reserved specifically for the mechanics where they can access their assigned services and communicate with customers by sending requests for additional recommended services for their approval. Overall, the application provides a comprehensive approach to car maintenance which allows the customers and the service providers to have a systematic view of the issues at hand as well as a technological enhancement of services that ensure value to the users.

Keywords:

On-demand car servicing, Mobile app, Car maintenance, Customer support, ick-up and drop-off service

Downloads

Download data is not yet available.

Author Biographies

Zeynep Sagir

International University of Sarajevo, Bosnia and Herzegovina

Anela Coković

International University of Sarajevo, Bosnia and Herzegovina

References

  1. Kumbim Shala , Altin Dorri, ENGINEERING ANALYSIS AS A GUIDE FOR PREVENTION OF EPIDEMIOLOGY OF ROAD ACCIDENTS IN ALBANIA, International Symposium for Environmental Science and Engineering Research (ISESER) Tirana, Albania, June 11-13, 2021

  2. Ratchet+Wrench Staff Reporters, Overwhelming Majority of Car Owners Put Off Maintenance, Webpage June 9, 2021

  3. Why People Hesitate To Get Their Vehicle Serviced, Webpage autonettv.com

  4. THREE REASONS WHY PEOPLE DON’T GET THEIR CARS SERVICED, Webpage hpautomotive.com.au, September 21, 2020

  5. N. H. T. S. Administration, “NCSA Publications & Data requests,”, https://crashstats.nhtsa.dot.gov/#!/.

  6. Statistics of road traffic accidents - UNECE, https://unece.org/sites/default/files/2022-01/2113621_E_pdf_web.pdf.

  7. Android Application for Car Wash Services. 2018 International Conference on Emerging Trends and Innovations In Engineering And Technological Research (ICETIETR) | 10.1109/ICETIETR.2018.8529025. (n.d.). Retrieved February 20, 2023, from https://sci-hub.se/10.1109/ICETIETR.2018.8529025

  8. Web App on Car Maintenance System on AIRBNB Concept. 2018 International Conference on Emerging Trends and Innovations In Engineering And Technological Research (ICETIETR) | 10.1109/ICETIETR.2018.8529124. (n.d.). Retrieved February 20, 2023, from https://sci-hub.se/10.1109/ICETIETR.2018.8529124

  9. Bhavani, K., Patel, M., Savaj, B., & Trada, A. (2021). Rapid Service - Mobile App for Bike and Car Service. Proceedings of the 5th International Conference on Electronics, Communication and Aerospace Technology, ICECA 2021, 1589–1596. https://doi.org/10.1109/ICECA52323.2021.9675963

  10. Rajalakshmi, G., & Singh, Y. J. (2017). An Android Application for Location based Car Service Recommendation. Asian Journal of Applied Science and Technology (AJAST), 1(3), 145–148. www.ajast.net

  11. Service MyCar - Car Service App - Available on iOS & Playstore. (n.d.). Retrieved March 1, 2023, from https://servicemycar.com/uae/car-service-app

  12. Reddy, C. S., & Savant, P. (2022). Car Service Slot Booking System. 10. https://doi.org/10.22214/ijraset.2022.41651

  13. CARFAX Vehicle History Report - Why check? | CARFAX. (n.d.). Retrieved March 1, 2023, from https://www.carfax.eu/vehicle-history-report

  14. Drivvo App. (n.d.). Retrieved March 1, 2023, from https://www.drivvo.com/en

  15. Simple Fleet Maintenance Software Management System: AUTOsist. (n.d.). Retrieved March 1, 2023, from https://autosist.com/

  16. Home | My Car - Gas Log, Mileage Tracking & Car Management app. (n.d.). Retrieved March 1, 2023, from https://www.mycar-app.com/

  17. Fuelly - Track and Compare your MPG. (n.d.). Retrieved March 1, 2023, from https://www.fuelly.com/

  18. Simply Auto: Car maintenance and Mileage Tracker app. (n.d.). Retrieved March 1, 2023, from https://simplyauto.app/

  19. Openbay | Find high quality auto repair service near you. (n.d.). Retrieved March 1, 2023, from https://app.openbay.com/

  20. myEZ Car Care | Auto Discounts | Car Maintenance App. (n.d.). Retrieved March 1, 2023, from https://ezcarcare.com/

Downloads

Published

2024-07-31

How to Cite

Sagir, Z., Coković, A., & Berbić, E. (2024). On-demand car servicing application. CRJ, (2), 46–51. https://doi.org/10.59380/crj.vi1.5103

Issue

Section

Articles